Hailey Choker

It is our policy that no refunds will be granted on items purchased. Store Credit will be issued for any returned merchandise only when accompanied by the original sales receipt and made within 14 days of the purchase. Simply Couture reserves the right to refuse exchanges on any item not returned in its original condition.

If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

We can ship to USA addresses only.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.